Customer care
Shipping & delivery
All the items listed on this website are held in our own stock in Ghana. We are not a dropshipping store — when you order, we pack the piece you chose from our shelves and send it out.
Orders are packed and dispatched within 24 hours of payment being confirmed. Delivery takes up to 5 days from dispatch anywhere in Ghana. Accra and Tema deliveries usually arrive sooner.
Delivery fees depend on your location and are confirmed with you by WhatsApp or email before dispatch. You will be contacted by us or the courier before the parcel arrives, so please give a phone number you can be reached on at checkout.
If a delivery is delayed for any reason, we will contact you with an update. If we cannot deliver your order, you are entitled to a full refund of the amount you paid.